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Robert A. Coleman, Ph.D. | May 9, 2024
Developing an Effective Corporate Communications Strategy
We communicate for a variety of reasons—to inform or persuade, find common ground, make connections, request help, express interest, and build relationships, to name a few.
Communication is equally important at work as it is in our personal lives.
With all instances of communication, we need to be mindful of our approach, communication channels, and timing to name a few and this is no different when it comes to corporate communication—strategy is key.
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Matt Norman | May 3, 2024
How Effective Communication Skills Drive Success at Work
Communication happens in many ways—speaking, listening, signing, drawing, and music, just to name a few.
To ensure our message comes across correctly, we need to employ the tools of effective communication.
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Matt Norman | April 11, 2024
Creating a Trust-Centric Workplace Culture
To build a workplace culture of trust, we must first understand what “trust” really is. Trust provides the foundation for positive and productive relationships. People who are trustworthy show reliability, integrity, and strong emotional intelligence, which results in vulnerability and transparency.
According to Patrick Lencioni in his book The Five Dysfunctions of a Team, there are two basic types of trust: predictive-based trust and vulnerability-based trust. Predictive trust is based on the fact that someone has been reliable and competent in the past. Vulnerability trust is based on whether the person makes you feel psychologically safe, meaning you can open up to them without fear of repercussions. Both types of trust are necessary, but vulnerability-based trust will get you further as you level up your teams.
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Robert A. Coleman, Ph.D. | March 21, 2024
What Is a Digital Culture and Why is it Important?
Technology touches all of our daily lives and it’s growing at an exponential rate, especially with advances such as generative AI, natural language processing (NLP), virtual reality (VR), and augmented reality (AR).
Work environments are becoming more automated and technologically dependent, and this brings with it rapid changes to the workplace.
As a result, views of culture that traditionally revolve around values, beliefs, and behaviors now must consider policies, procedures, and best practices for using digital technologies and how they impact stakeholders.
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Matt Norman | March 14, 2024
How to Manage Resistance to Change in the Workplace
Any change at work can be seen as disruptive if employees let it be. When major changes are initiated in organizations, workers may fear losing their jobs or having their work-life balance unsettled. They may become bitter if the change isn’t what they want or if they don’t perceive it as fair to them. Big changes can spark big emotions.
But even small changes in the workplace —like replacing a drip coffee maker with a fancy espresso machine—might inconvenience or upset people. It all comes down to how you manage resistance towards change.
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